Privacy Policy

This privacy policy describes how shineclothlife.com (“the website” or “we”) collects, uses, and discloses your personal information when you visit or purchase goods from the website.

Collect personal information
When you visit this website, we collect information about your device, your interaction with this website, and the information needed to process your purchase. If you contact us for customer support, we may also collect other information. In this privacy policy, we refer to any information that uniquely identifies an individual (including the following information) as “personal information”. Please refer to the following list for more information about what personal information we collect and why we collect it.

Equipment information

Examples of personal information collected: web browser version, IP address, time zone, cookie information, websites or products you view, search terms, and how you interact with the website.
Collection purpose: To accurately load the website for you and analyze its usage to optimize our website.
Collection source: Automatically collected when you use cookies, log files, web beacons, tags, or pixels to access our website [add or remove any other tracking technologies used].
Disclosure for commercial purposes: Share with our processor Shopify [add any other vendors with whom you share this information].
ordering information

Examples of personal information collected: name, billing address, delivery address, payment information (including credit card number [insert any other accepted payment type]), email address, and phone number.
The purpose of collection is to provide you with products or services to fulfill our contracts, process your payment information, arrange transportation, and provide you with invoices and/or order confirmations, communicate with you, screen our orders to prevent potential risks or fraud, and provide you with information or advertisements related to our products or services when it meets your preferences shared with us.
Collection source: Collected from you.
Disclosure for commercial purposes: Share with our processor Shopify [add any other vendors with whom you share this information. For example, sales channels, payment gateways, shipping, and fulfillment applications].
Customer Support Information

Example of collected personal information: [modify the information listed above or add more information as needed]
Purpose of collection: To provide customer support.
Collection source: Collected from you.
Disclosure for commercial purposes: [Add any suppliers used to provide customer support]
[Insert any other information you collect: offline data, purchased marketing data/lists]

juveniles
This website is not applicable to individuals under the age of [insert age]. We do not intentionally collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the following address to request deletion.

Share personal information
As mentioned above, we share your personal information with service providers to assist us in providing services and fulfilling our contract with you.

Use of personal information
We use your personal information to provide you with our services, which include offering products for sale, processing payments, shipping and fulfilling your orders, as well as keeping you informed about new products, services and offers.

Legal basis
We will process your personal information based on the following legal grounds:

[including all content applicable to your business]

Your consent;
The performance of the contract between you and this website;
Comply with our legal obligations;
Protect your vital interests;
To carry out public interest tasks;
For our legitimate interests, these interests will not override your basic rights and freedoms.
retain
When you place an order through this website, we will keep your personal information as a record unless you request us to delete this information. For more information about your deletion rights, please refer to the “Your Rights” section below.

Automated decision-making
If you are a resident of the European Economic Area, you have the right to object to processing based solely on automated decision-making (including analysis) that has legal effect on you or otherwise has a significant impact on you.

We [will/will] use customer data for fully automated decision-making with legal or other significant implications.

Our processor Shopify uses limited automated decision-making to prevent fraud that has no legal or other significant impact on you.

Services that include automated decision-making elements include:

Temporary blacklist of IP addresses related to repeated failed transactions. This blacklist will last for several hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist will last for a few days.
[Only includes the following parts when you sell personal information, as defined by the California Consumer Privacy Act]

Cookies
Cookies are small amounts of information downloaded to your computer or device when you visit our website. We use various types of cookies, including functional cookies, performance cookies, advertising cookies, and social media or content cookies. Cookies allow websites to remember your actions and preferences (such as login and region selection), thereby improving your browsing experience. This means you don’t have to re-enter this information every time you return to the website or browse from one page to another. Cookies also provide information about how people use websites, such as whether they are visiting for the first time or frequently.

The length of time a cookie remains on your computer or mobile device depends on whether it is a ‘persistent’ cookie or a ‘session’ cookie. Session cookies will persist until you stop browsing, while persistent cookies will persist until they expire or are deleted. Most of the cookies we use are persistent and expire within 30 minutes to two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please note that deleting or blocking cookies may have a negative impact on your user experience, and some content on our website may not be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through browser controls, which are typically located in the browser’s “Tools” or “Preferences” menu. For more information on how to modify browser settings or how to block, manage, or filter cookies, please refer to the browser’s help file or visit websites such as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or choose not to allow these third parties to use your information, please follow the instructions in the “Behavioral Advertising” section above.

Do not track
Please note that due to the lack of consensus in the industry on how to respond to “do not track” signals, we will not change our data collection and usage practices when we detect such signals from your browser.

change
We may update this privacy policy from time to time to reflect changes in our practices or other operational, legal, or regulatory reasons.

[email protected]
A133, Room 01, 15th Floor, Tower A, Watson Building, 14-18 Wong Chuk Yeung Street, Shatin, Hong Kong